FAQs
Our Try On Appointment times are released 1-2 weeks in advance. If no appointment times are currently available, please check back with us again soon!
Kindly note that appointment availability is very limited, as the owner of LA Designer Hire balances running her dress hire business with full-time work commitments. So, we recommend booking your appointment as soon as possible… our appointments book out every week!
Yes, we do offer local pick-up try-ons!
To arrange, simply DM us on Instagram @ladesignerhire.
Here’s how it works:
- You can try on up to three dresses during a take-home try-on. Let us know your choices, and we’ll schedule a day and time for pick-up from our Kenmore Hills, Brisbane location.
- A refundable deposit equal to the hire price of each dress is required before collection.
- Dresses must be returned by 8pm on the same day in their original condition.
If you decide to proceed with a booking, no further payment is needed. If not, we’ll refund your deposit minus a $10 try-on fee once the dresses are returned in their original condition.
Feel free to contact us if you have any further questions!
Yes, we do offer interstate try-ons!
To arrange, simply DM us on Instagram @ladesignerhire.
Here’s how it works:
- The full hire fee must be paid towards the booking for your try on date.
- Once booked, we will send the dress out like any other booking. You will have 24-hours to try the dress on and return it to the Express Post box. Proof of lodgement is required for the return.
- If the try-on is successful, you’ll receive a 50% off discount code to use towards your event date booking.
- If the try-on is unsuccessful, no refund will be provided as interstate try-ons take around 7 days and limit availability for other clients.
To avoid missing out, we recommend securing your outfit for your desired event date as soon as possible! A refund will not be provided if the outfit is booked by another client between your try-on and your event date.
Feel free to reach out if you have any questions!
If you are running late to your appointment, please send us a DM on Instagram @ladesignerhire to let us know as soon as possible. We will do our best to fit you in for the remainder of your appointment.